In response to Mr Koch's assertion that our fee was excessive I would like to point out the flaws in his logic. The most glaring is to compare us with a company that he has used in the past, at a cheaper fee, and whom he chose NOT to use again because of some kind of poor service. Well, you get what you pay for don't you. Another point I would like to make is that our fee for night time service guarantees that we will show up and perform the service promised. This may sound trite but some companies will stand you up! We also stand by our work. Quick to come out and take your money, quick to come back out if we did something wrong. Don't forget, you are buying not only an emergency service but you are buying the salvation of your employees time. Time they want to use to get home to their families. You are also buying our employees time away from his family. Maybe all locksmiths should consider not performing night calls anymore? Would that fit into your neat little idea of a cheap service? Lastly, remember. Most independent servicemen do not have a corporate retirement plan or health care plan. Many don't have a paid vacation either. Nor do they have taxes taken out of their paychecks. These and many more expenses are borne directly upon the income derived from each individual invoice. You naively think our technician made "225.00"? Far from it. That money is divided many times. Consider this. Complain because we charge a fair and profitable fee and our employees live with dignity, or complain because we do poor work and our employees are on welfare. You can't have both. Cheap prices and quality. (And self sufficient technicians.) Men who sacrifice their bodies and their lives in dedication to their jobs, helping people, deserve to earn a dignified wage.